We're your Partner
in your Recovery Journey

Our service supports adults who are ready to build independence in a structured, recovery‑focused environment. We provide a safe, stable setting where individuals can develop daily‑living skills, strengthen wellbeing, and work towards long‑term independence.

To ensure we offer the right level of support, all clients must meet the following criteria and agree to participate in a personalised care and move‑on plan.

We work with adults aged 18-70 who are managing a mental-health condition and are motivated to make positive progress.

Our approach is community-based, person-centred, and designed to help clients move towards greater independence at a pace that suits their needs.

Clients must have settled and stable mental health, meaning they are not in acute crisis and can safely engage with daily routines, support sessions, and community activities.

Continued involvement with mental-health professionals is encouraged to maintain stability and support recovery.

Clients must be fully compliant with prescribed medication and willing to participate in medication-management support. This includes:

• Attending medical reviews.
• Taking medication as directed by professionals.
• Communicating openly about any concerns or side effects.

To maintain a safe and supportive environment, clients must have a minimum of six months' abstinence from drugs and alcohol.

If someone is currently using substances, they must agree to engage in a structured drug or alcohol rehabilitation programme before joining the service.

Clients must be able to understand and participate in key areas of daily-living development. Our support focuses on building confidence and practical skills in:

• Tenancy management: Understanding rights and responsibilities, maintaining accommodation, and developing positive neighbour relationships.
• Meal planning and healthy living: Planning, shopping for, and preparing balanced meals, and building routines that support wellbeing.
• Employment & education: Exploring training, volunteering, or employment opportunities and developing meaningful daily structure.
• Community involvement: Accessing local services, building social connections, and developing routines that support independence.

All clients must agree to work collaboratively on a community care plan tailored to their needs, goals, and level of independence.

This plan outlines the support provided, the expectations of engagement, and the steps required to progress through the service.

The care plan includes a move-on agenda, which sets out the pathway toward more independent living. This agenda is reviewed regularly to ensure it reflects the client's progress and changing needs.

The move-on agenda is designed to help clients build the skills, confidence, and stability needed to transition into independent or semi-independent accommodation. It focuses on:

• Daily-living skills: Maintaining routines, managing personal care, and keeping a safe home environment.
• Tenancy readiness: Budgeting, understanding responsibilities, and managing bills.
• Health & wellbeing: Maintaining stability, attending appointments, and managing medication.
• Substance-free living: Sustaining abstinence and engaging in relapse prevention.
• Meaningful activity: Developing structure through education, volunteering, or employment.
• Community integration: Building social connections and accessing local services.
• Future housing: Identifying suitable options and preparing for increased independence.

Progress varies from person to person, but the example below shows a typical journey through the service. The timeline is flexible and adapted to each client's needs.